swap_horiz Helpshift Alternatives
Looking for alternatives to Helpshift? Compare the top Software SAAS options ranked by our AI scoring system.
Helpshift
Helpshift is a customer support platform that includes feedback collection capabilities. It combines a knowledge base, live chat, and self-service features. Customers can submit feedback through various channels, and businesses can track and respond to it. While primarily a support platform, it prov...
apps Top Helpshift Alternatives
The top alternative to Helpshift in 2026 is Zendesk Support with a score of 9.6/10, followed by Zendesk Guide (9.5) and Kayako Support (9.4).
Zendesk Support
Zendesk Support is a comprehensive customer service platform known for its robust ticketing system, extensive customizat...
Zendesk Guide
Zendesk Guide is the industry standard for customer-facing knowledge bases. It integrates perfectly with the Zendesk Sup...
Kayako Support
Kayako Support is a comprehensive customer support ticketing system that offers robust features like live chat, knowledg...
Supportly Pro
Supportly Pro is an advanced customer support platform that combines live chat, ticket management, and knowledge base fu...
Supportly Lite
Supportly Lite is a basic customer support platform that offers live chat and ticket management functionalities. It's su...
Freshly Chat
Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and...
Zopim
Zopim, now part of Zendesk, is a live chat solution primarily focused on website visitor engagement. It offers a simple...
Supportly Free
Supportly Free is a basic customer support platform that offers live chat and ticket management functionalities. It's su...
Supportly Basic
Supportly Basic is a basic customer support platform that offers live chat and ticket management functionalities. It's s...
Supportly Enterprise
Supportly Enterprise is a high-end customer support platform that offers advanced live chat, ticket management, and know...
Supportly Plus
Supportly Plus is an advanced customer support platform that combines live chat, ticket management, and knowledge base f...
Bold360
Bold360 is a conversational AI platform that combines chatbot technology with live chat capabilities. It leverages NLP t...
Kayako Community
Kayako Community provides a platform for building and managing online communities and forums. It allows customers to hel...
Supportly Starter
Supportly Starter is a basic customer support platform that offers live chat and ticket management functionalities. It's...
kommunicate
kommunicate is a platform that combines live chat, chatbot, and knowledge base functionalities. Agencies can use it to p...
SupportHero
SupportHero is a specialized tool focused on creating and managing knowledge bases. It is designed to help companies def...
Bond Customer Service
Bond Customer Service is a relatively new platform aiming to provide a unified customer support experience. While it off...
Supportly Community
Supportly Community is a free customer support platform that offers basic live chat and ticket management functionalitie...
Kayako
Kayako is an established customer service platform offering a unified inbox for email, live chat, and social messages, c...
Kayako Standard
Kayako Standard is a customer service platform offering ticketing, knowledge base, and live chat functionality. It aims...
summarize Quick Comparison Summary
| Alternative | Score | vs Helpshift | Action |
|---|---|---|---|
| Zendesk Support | 9.6 | +2.9 | Compare |
| Zendesk Guide | 9.5 | +2.8 | Compare |
| Kayako Support | 9.4 | +2.7 | Compare |
| Supportly Pro | 8.7 | +2.0 | Compare |
| Supportly Lite | 8.6 | +1.9 | Compare |
| Freshly Chat | 8.6 | +1.9 | Compare |
| Zopim | 8.5 | +1.8 | Compare |
| Supportly Free | 8.5 | +1.8 | Compare |
| Supportly Basic | 8.4 | +1.7 | Compare |
| Supportly Enterprise | 8.1 | +1.4 | Compare |
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