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swap_horiz Zonka Feedback Alternatives

Looking for alternatives to Zonka Feedback? Compare the top Help Desk options ranked by our AI scoring system.

You're looking at alternatives to:
Zonka Feedback

Zonka Feedback

Help Desk Multi Channel Real Time Ios Android Employee Feedback Cx Metrics

Zonka Feedback is a multi-channel CX platform for collecting feedback via web, mobile, email, SMS, and offline kiosks. It tracks NPS/CSAT, offers text analytics, and has dedicated employee feedback tools. It targets businesses focused on omnichannel experience measurement. It uses a tiered subscript...

7.3 Good

apps Top Zonka Feedback Alternatives

The top alternative to Zonka Feedback in 2026 is ServiceNow with a score of 9.6/10, followed by Zendesk Guide (9.4) and HubSpot Service Hub (9.2).

1
ServiceNow

ServiceNow

ServiceNow has evolved from a simple IT ticketing system into a comprehensive enterprise service management platform. It...

Enterprise Workflow Automation Customer Support Cloud Based
9.6 Brilliant
2
Zendesk Guide

Zendesk Guide

Zendesk Guide is a robust knowledge base solution integrated within the broader Zendesk suite. It offers advanced featur...

Enterprise SAAS AI Powered Support
9.4 Excellent
3
HubSpot Service Hub

HubSpot Service Hub

HubSpot Service Hub provides live chat as part of its all-in-one CRM platform, specifically within the free 'Conversatio...

All In One SAAS Inbound Marketing Marketing Automation
9.2 Excellent
4
Talkdesk

Talkdesk

Talkdesk specializes in unifying the voice and digital channels, making it a top choice for companies where phone suppor...

Cloud Enterprise AI Powered Customer Support
9.1 Excellent
5
HappyFox

HappyFox

HappyFox is a robust help desk software known for its powerful workflow automation and business rule engine. It provides...

Mid Market Workflow Automation Workflow On Premise
9.0 Excellent
6
Pelican 150 Case

Pelican 150 Case

The Pelican 150 Case provides robust protection for sensitive equipment. Constructed from durable, high-impact plastic,...

Waterproof Lightweight Tactical Professional
9.0 Excellent
7
Hiver

Hiver

Hiver is a unique solution that turns Gmail into a powerful collaborative help desk. It layers shared inbox management,...

Collaboration Workflow Automation Google Workspace Gmail Native
8.8 Great
8
MyChart

MyChart

MyChart is a digital platform facilitating patient access to their electronic medical records. Developed by Cerner, it o...

Data Security Data Analytics Telemedicine Patient Portal
8.8 Great
9
Cerner Health Information Exchange

Cerner Health Information Exchange

Cerner’s Health Information Exchange provides a secure platform for exchanging patient health information between hospit...

Secure Enterprise Real Time Cloud Based
8.8 Great
10
BoldDesk

BoldDesk

BoldDesk by Syncfusion is a modern, cloud-native help desk software with a clean interface, automation rules, a knowledg...

Affordable Automation SAAS Smb
8.7 Great
11
Philips Hue Desk Lamp

Philips Hue Desk Lamp

For those prioritizing ambiance and smart integration, the Philips Hue line offers unparalleled color customization. You...

Automation Home Office Smart Lighting Help Desk Software
8.7 Great
12
Dixa

Dixa

Dixa is a conversational customer service platform aiming to create lifelong customer relationships. It unifies voice, e...

Omnichannel Conversational Emerging Customer Lifetime
8.6 Great
13
GetFeedback

GetFeedback

GetFeedback is a customer experience platform that is deeply integrated with Salesforce. It is designed to help business...

Enterprise Customer Experience Salesforce Native Cx Metrics
8.6 Great
14
HubSpot Service

HubSpot Service

HubSpot Service provides a comprehensive help desk solution for organizations needing efficient customer support. This p...

Customer Support Knowledge Base Non Profit Ticket Management
8.6 Great
15
Gorgias

Gorgias

Gorgias is a help desk built specifically for e-commerce merchants, offering deep native integrations with platforms lik...

Automation Ecommerce SAAS E Commerce
8.5 Great
16
Zendesk

Zendesk

Zendesk is widely recognized for its user-friendly interface and rapid deployment capabilities. It is a dedicated custom...

Business Modern User Friendly E Commerce
8.5 Great
17
TaoTronics LED Desk Lamp (High CRI)

TaoTronics LED Desk Lamp (High CRI)

This lamp offers exceptional color accuracy at a highly competitive price point, making it a favorite among hobbyists an...

Adjustable Brightness Crafting Hobbyist Help Desk Software
8.5 Great
18
HubSpot Support

HubSpot Support

HubSpot Support is a SaaS solution designed to assist small business owners with their CRM and customer interactions. It...

SAAS Small Business Responsive CRM
8.4 Great
19
Xiaomi Smart Desk Lamp

Xiaomi Smart Desk Lamp

Xiaomi offers a fantastic blend of smart functionality and minimalist design at a very accessible price. It provides tun...

Value Minimalist Smart Lighting Connectivity
8.4 Great
20
Deskpro

Deskpro

Deskpro is a highly customizable and API-first help desk platform available as cloud or on-premise software. It consolid...

Customizable Self Hosted API First Multi Channel
7.5 Good

summarize Quick Comparison Summary

Alternative Score vs Zonka Feedback Action
ServiceNow
ServiceNow
Help Desk Enterprise Workflow Automation Customer Support
9.6 Brilliant +2.3 Compare
Zendesk Guide
Zendesk Guide
Help Desk Enterprise SAAS AI Powered
9.4 Excellent +2.1 Compare
HubSpot Service Hub
HubSpot Service Hub
Help Desk All In One SAAS Inbound Marketing
9.2 Excellent +1.9 Compare
Talkdesk
Talkdesk
Help Desk Cloud Enterprise AI Powered
9.1 Excellent +1.8 Compare
HappyFox
HappyFox
Help Desk Mid Market Workflow Automation Workflow
9.0 Excellent +1.7 Compare
Pelican 150 Case
Pelican 150 Case
Help Desk Waterproof Lightweight Tactical
9.0 Excellent +1.7 Compare
Hiver
Hiver
Help Desk Collaboration Workflow Automation Google Workspace
8.8 Great +1.5 Compare
MyChart
MyChart
Help Desk Data Security Data Analytics Telemedicine
8.8 Great +1.5 Compare
Cerner Health Information Exchange
Cerner Health Information Exchange
Help Desk Secure Enterprise Real Time
8.8 Great +1.5 Compare
BoldDesk
BoldDesk
Help Desk Affordable Automation SAAS
8.7 Great +1.4 Compare

See all Help Desk ranked by score

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help Frequently Asked Questions

What are the best alternatives to Zonka Feedback?
The top alternatives to Zonka Feedback in 2026 include ServiceNow, Zendesk Guide, HubSpot Service Hub, Talkdesk, HappyFox. Each offers unique features and is objectively scored on Lunoo to help you compare.
How does Zonka Feedback compare to its competitors?
Our AI-powered comparison system analyzes features, pricing, user reviews, and expert opinions to provide objective scores. Zonka Feedback scores 7.3/10. Click any alternative above to see a detailed side-by-side comparison.
Is Zonka Feedback worth it in 2026?
Zonka Feedback scores 7.3/10 in the Help Desk category. We recommend comparing it with the 20 alternatives listed above to find the best fit for your needs.
What is the best free alternative to Zonka Feedback?
Several alternatives to Zonka Feedback offer free plans or free tiers. Check the alternatives listed above and visit their websites to compare pricing and free options.
Why should I switch from Zonka Feedback?
Common reasons users look for Zonka Feedback alternatives include pricing, specific feature gaps, better integration needs, or simply exploring newer options. Our objective scoring helps you compare without bias.
How many alternatives to Zonka Feedback are there?
Lunoo currently lists 20 scored alternatives to Zonka Feedback in the Help Desk category, ranked by our AI-powered evaluation system.
Which Zonka Feedback alternative has the highest rating?
ServiceNow currently holds the highest rating among Zonka Feedback alternatives with a score of 9.6/10.
Can I use ServiceNow instead of Zonka Feedback?
ServiceNow is one of the top-rated alternatives to Zonka Feedback. While they serve similar purposes in the Help Desk space, each has distinct strengths. Use our comparison tool above for a detailed side-by-side analysis.
What is the cheapest alternative to Zonka Feedback?
Pricing varies among Zonka Feedback alternatives. We recommend checking each alternative's website for current pricing. Many options in the Help Desk category offer free tiers or competitive pricing.
How are Zonka Feedback alternatives ranked on Lunoo?
Lunoo uses an AI-powered scoring system that analyzes category fit, feature coverage, pricing signals, public reception, recency, and value to provide 0 to 10 scores. Rankings are updated continuously.
Zonka Feedback vs ServiceNow: which is better?
Zonka Feedback scores 7.3/10 while ServiceNow scores 9.6/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.
Zonka Feedback vs Zendesk Guide: which is better?
Zonka Feedback scores 7.3/10 while Zendesk Guide scores 9.4/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.
Zonka Feedback vs HubSpot Service Hub: which is better?
Zonka Feedback scores 7.3/10 while HubSpot Service Hub scores 9.2/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

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