Which is better: Freshworks or Salesforce Essentials?

Freshworks vs Salesforce Essentials

Freshworks

Salesforce Essentials

WINNER Salesforce Essentials

Salesforce Essentials edges ahead with a score of 9.5/10 compared to 8.4/10 for Freshworks. While both are highly rated...

Freshworks

8.4 Very Good

CRM Software

emoji_events WINNER

Salesforce Essentials edges ahead with a score of 9.5/10 compared to 8.4/10 for Freshworks. While both are highly rated in their respective fields, Salesforce Essentials demonstrates a slight advantage in our AI ranking criteria. A detailed AI-powered analysis is being prepared for this comparison.

emoji_events Winner: Salesforce Essentials

verified Confidence: Low

description Overview

Freshworks

Freshworks is a suite of customer engagement tools that includes CRM, helpdesk, and marketing automation. Its designed for businesses to improve their customer relationships and sales processes. The free plan offers limited features, with paid plans starting at $12/month.

Salesforce Essentials

Salesforce Essentials is the small business edition of the world's leading CRM, delivering core Salesforce power in a simplified, cost-effective package. It provides tools for account and contact management, lead tracking, opportunity management, and email integration. Key features include the Lightning platform for customization, a powerful mobile app, and access to the vast AppExchange marketpla...