swap_horiz Help Scout Alternatives

1

LiveAgent

LiveAgent combines help desk ticketing with live chat, call-center functions and a knowledge base. Agents can handle sup...

All In One Open Source Budget Ticketing

8.85 Great

2

HubSpot Service

HubSpot Service provides a comprehensive help desk solution for organizations needing efficient customer support. This p...

Customer Support Knowledge Base Non Profit Ticket Management

8.61 Great

3

Zoho Desk

Zoho Desk brings customer support conversations into a ticketing system connected with the wider Zoho business suite. Mu...

Budget Friendly Automation AI Assistant SAAS

8.60 Great

4

Philips Hue Desk Lamp

For those prioritizing ambiance and smart integration, the Philips Hue line offers unparalleled color customization. You...

Automation Home Office Smart Lighting Help Desk Software

8.55 Great

5

Hiver

Hiver's Gmail-based offering adds shared-inbox management to an interface that many teams already use for daily email. C...

Collaboration Workflow Automation Google Workspace Gmail Native

8.50 Great

6

HubSpot Service Hub

HubSpot Service Hub connects customer support with the contact records used by HubSpot's marketing and sales tools. Live...

All In One SAAS Inbound Marketing Marketing Automation

8.46 Great

7

Humanscale Desk Lamp

Humanscale embodies sophisticated, understated design. Their lamps are renowned for their intuitive, fluid adjustments t...

Modern Premium Minimalist Ergonomics

8.41 Great

8

Zendesk Guide

Zendesk Guide provides a way to publish and maintain a searchable help center within the broader Zendesk support system....

Enterprise SAAS AI Powered Support

8.36 Great

9

Xiaomi Smart Desk Lamp

Xiaomi offers a fantastic blend of smart functionality and minimalist design at a very accessible price. It provides tun...

Value Minimalist Smart Lighting Connectivity

8.32 Great

10

GO

Gorgias

Gorgias is a help desk built specifically for e-commerce merchants, offering deep native integrations with platforms lik...

Automation Ecommerce SAAS E Commerce

8.04 Great

11

TaoTronics LED Desk Lamp (High CRI)

This lamp offers exceptional color accuracy at a highly competitive price point, making it a favorite among hobbyists an...

Adjustable Brightness Crafting Hobbyist Help Desk Software

7.94 Good

12

BoldDesk

BoldDesk by Syncfusion is a modern, cloud-native help desk software with a clean interface, automation rules, a knowledg...

Affordable Automation SAAS Smb

7.88 Good

13

Groove

Groove is a simple, email-based help desk designed for small businesses that want to provide great support without the c...

Affordable Small Business Knowledge Base Shared Inbox

7.84 Good

14

Freshservice

Freshservice is Freshworks' IT service management (ITSM) solution, designed specifically for IT and internal employee su...

Automation Customer Support Cloud Based Ticketing

7.76 Good

15

Helpjuice

Helpjuice is a specialized knowledge base software that excels at deflecting support tickets through powerful self-servi...

Analytics Knowledge Base Self Service Knowledge Base First

7.76 Good

16

UserVoice

UserVoice is a feedback and support platform that combines help desk ticketing with robust tools for collecting, analyzi...

SAAS Feedback Management Feature Request Product Roadmap

7.61 Good

17

HubSpot Support

HubSpot Support is a SaaS solution designed to assist small business owners with their CRM and customer interactions. It...

SAAS Small Business Responsive CRM

7.24 Good

18

Salesforce Service Cloud Essentials

Salesforce Service Cloud Essentials is a cloud-based solution designed to manage customer inquiries efficiently. It offe...

SAAS Small Business CRM Salesforce

6.04 Fair

19

SupportBee

SupportBee is a privacy-focused, simple email ticketing system built for small teams. It transforms a shared email inbox...

Simple Privacy Focused Customer Support Ticketing System

5.31 Mediocre

20

Desk.com

Desk.com was once a popular, user-friendly ticketing system acquired by Salesforce. However, it has been officially disc...

Customizable E Commerce Web Based Customer Support

4.80 Poor