What are the key differences between SugarCRM and Keap (formerly Infusionsoft)?

Compare SugarCRM and Keap (formerly Infusionsoft) side by side on Lunoo to see detailed feature differences, AI scores, and expert analysis.

How are SugarCRM and Keap (formerly Infusionsoft) scored?

SugarCRM has an AI score of 9.1/10 and Keap (formerly Infusionsoft) has an AI score of 8.5/10. Scores are based on category fit, feature coverage, pricing signals, public reception, and recency.

SugarCRM vs Keap (formerly Infusionsoft) 2026 — Compared

SugarCRM

Keap (formerly Infusionsoft)

WINNER SugarCRM

SugarCRM edges ahead with a score of 9.1/10 compared to 8.5/10 for Keap (formerly Infusionsoft). While both are highly r...

emoji_events WINNER

SugarCRM

9.1 Excellent

CRM Software Get SugarCRM open_in_new

Keap (formerly Infusionsoft)

8.5 Very Good

CRM Get Keap (formerly Infusionsoft) open_in_new

SugarCRM From $25/user/month Free plan available

payments

Keap (formerly Infusionsoft) Pricing not available

psychology AI Verdict

SugarCRM edges ahead with a score of 9.1/10 compared to 8.5/10 for Keap (formerly Infusionsoft). While both are highly rated in their respective fields, SugarCRM demonstrates a slight advantage in our AI ranking criteria. A detailed AI-powered analysis is being prepared for this comparison.

emoji_events Winner: SugarCRM

verified Confidence: Low

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description Overview

SugarCRM

SugarCRM is a flexible, open-platform CRM solution known for its strong customization capabilities and freedom from vendor lock-in. It offers a full suite of sales, marketing, and service automation tools with a focus on predictive analytics and AI-driven insights to anticipate customer needs. It provides deployment flexibility (cloud, on-premise, private cloud) appealing to industries with strict...

Keap (formerly Infusionsoft)

Keap (formerly Infusionsoft) is a powerful, integrated CRM designed for small businesses, particularly those in e-commerce and retail. It combines sales, marketing, and customer support automation into a single platform, streamlining operations and improving customer relationships. Keaps robust reporting and analytics provide deep insights into business performance, empowering data-driven decision...