Best Automated Customer Feedback Collection Solutions
Ranking solutions based on accuracy, integration capabilities, user interface, customer support, and cost-effectiveness.
Top Ranked
SurveyMonkey Automate offers seamless integration with popular CRM and marketing platforms. It features a user-friendly interface, customizable surveys, and real-time analytics. Ideal for businesses n...
Qualtrics XM is an enterprise-grade experience management platform renowned for its deep market research capabilities. It offers sophisticated survey logic, statistical analysis tools, predictive inte...
Typeform revolutionized forms with its conversational, one-question-at-a-time interface, maximizing completion rates. Key features include exceptional design templates, logic jumps, video questions, a...
Zendesk Feedback integrates with Zendesk's suite of customer service tools. It allows for quick and easy feedback collection through in-app messages, emails, and web forms. Perfect for businesses alre...
HubSpot Feedback enables businesses to collect customer feedback directly within their website. It offers customizable templates and real-time analytics, making it easy for small to medium-sized busin...
SurveySparrow focuses on creating chat-like, conversational surveys to improve response rates. It features recurring survey scheduling, NPS/CSAT tracking, employee 360 feedback, and shareable public d...
Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email marketing, and CRM features into a single, affordable product. It positions itself a...
SurveyGizmo is a survey creation tool that offers both free and paid plans. The freemium version allows users to create basic surveys for collecting feedback or conducting market research. It's ideal...
Hotjar provides heatmaps, session recordings, and feedback tools. It supports web and mobile channels, making it ideal for businesses needing to understand user behavior and preferences.
Pulse is a BI suite that offers affordable pricing plans, data visualization tools, and real-time analytics. It supports interactive dashboards, advanced reporting, and integration with various data s...
