Best Communication Tools For Non-Technical Teams

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Ranking communication tools based on ease of use, integration capabilities, user feedback, and suitability for non-technical teams.

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Best 1 Google Workspace
Google Workspace

Google Workspace (formerly G Suite) offers a suite of tools including Google Docs, Sheets, and Drive. These tools facilitate document sharing, real-time collaboration, and file storage for non-profits...

9.5 Brilliant
2 Mailchimp
Mailchimp

A widely popular platform that evolved from an email marketing tool into a full marketing automation suite for small businesses. Its strength lies in its exceptional ease of use, generous free tier, a...

9.5 Brilliant
3 Zoho Projects
Zoho Projects

Zoho Projects is a comprehensive, value-focused project management tool part of the extensive Zoho ecosystem. It offers a full feature set including Gantt charts, task automation with Blueprint, time...

9.3 Excellent
4 Trello
Trello

Trello, an Atlassian product, is the quintessential simple, visual Kanban board tool that can be adapted for lightweight bug tracking. Its model of boards, lists, and cards is instantly understandable...

9.3 Excellent
5 Jira
Jira

Jira Software, developed by Atlassian, is the undisputed heavyweight champion of bug tracking and Agile project management for software teams. Its dominance stems from unparalleled depth and customiza...

9.2 Excellent
6 Slack
Slack

Slack is a popular cross-platform team collaboration tool that allows users to communicate and share files in real-time. It supports multiple channels for different projects or teams, making it ideal...

9.0 Excellent
7 Basecamp
Basecamp

Basecamp takes a famously opinionated approach, combining project management, team communication, and file storage in one simple, flat-fee product. It organizes work around Projects, featuring a Messa...

8.9 Very Good
8 Airtable
Airtable

Airtable is a hybrid spreadsheet-database platform that enables teams to build custom applications for project management, CRM, and more. It stores data in linked tables that can be viewed as grids, K...

8.8 Very Good
9 Jira Software
Jira Software

Jira Software is a powerful project management tool that offers robust automated reporting features. It supports agile methodologies and integrates seamlessly with other Atlassian products. Key featur...

8.7 Very Good
10 Microsoft Teams
Microsoft Teams

Deeply integrated into the Microsoft 365 ecosystem, Teams is a powerhouse for organizations already invested in Microsoft's suite. It combines persistent chat, video meetings, file collaboration, and...

8.5 Very Good
11 Asana
Asana

Asana is a leading general-purpose work management platform that can be effectively configured for bug tracking, particularly for less technical teams or hybrid projects. Its clean, intuitive interfac...

8.5 Very Good
12 Notion
Notion

Notion is a versatile all-in-one workspace that blends notes, docs, wikis, and project management databases. Its project management strength comes from relational databases that can be viewed as table...

8.4 Very Good
13 Monday.com
Monday.com

Monday.com is a versatile Work Operating System that can be powerfully adapted for bug tracking, especially in environments where technical and non-technical teams need to collaborate. Its strength li...

8.4 Very Good
14 GetResponse
GetResponse

GetResponse is an all-in-one online marketing platform built around email marketing. It provides a comprehensive suite that includes email campaigns, marketing automation, landing pages, webinars, and...

8.4 Very Good
15 Cisco Webex
Cisco Webex

Cisco Webex is an enterprise-grade platform with a long history of serving large, security-conscious organizations. It offers high-fidelity video, industry-leading end-to-end encryption, and seamless...

8.2 Very Good
16 Miro
Miro

Miro is an infinite online whiteboard platform that has become a staple for remote collaboration, brainstorming, and workshop facilitation. While not a dedicated UI wireframing tool like Figma, its st...

8.2 Very Good
17 ActiveCampaign
ActiveCampaign

ActiveCampaign is a powerful customer experience automation platform that goes far beyond basic email marketing. It combines sophisticated email marketing, marketing automation, CRM, and sales automat...

8.2 Very Good
18 Google Meet
Google Meet

Google Meet is a streamlined, browser-first solution tightly integrated with Google Workspace. It's known for its simplicity, low barrier to entry (no app required for joining), and robust performance...

7.9 Good
19 Wrike
Wrike

Wrike is a powerful, scalable work management platform favored by marketing teams, professional service providers, and enterprises. It offers dynamic tools like interactive Gantt charts, real-time wor...

7.9 Good
20 DreamHost
DreamHost

DreamHost is a veteran, independently-owned web host officially recommended by WordPress.org. It is known for its strong commitment to open source, transparency, and a slightly alternative approach to...

7.9 Good
21 ClickUp
ClickUp

ClickUp is an ambitious 'all-in-one' productivity platform that includes robust bug and issue tracking capabilities within its vast feature set. It approaches project management with extreme flexibili...

7.5 Good
22 Zapier
Zapier

Zapier is a popular automation tool that connects and automates workflows between different apps and services. It supports over 2,500 integrations, making it one of the most versatile tools in its cat...

6.5 Fair

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