swap_horiz Freshchat Lite Alternatives

1

Gorgias Pro

Gorgias Pro is a versatile customer support platform that shines in its integration with ecommerce platforms. It offers...

Enterprise Ecommerce AI Powered Responsive

9.6 Brilliant

2

Zoho Desk

Zoho Desk is a context-aware help desk solution part of the extensive Zoho business application suite. It leverages AI (...

Budget Friendly Automation SAAS AI Powered

9.5 Brilliant

3

HubSpot Service Hub

HubSpot Service Hub provides live chat as part of its all-in-one CRM platform, specifically within the free 'Conversatio...

All In One SAAS Inbound Marketing Marketing Automation

9.2 Brilliant

4

Talkdesk

Talkdesk specializes in unifying the voice and digital channels, making it a top choice for companies where phone suppor...

Cloud Enterprise AI Powered Customer Support

9.1 Brilliant

5

LiveAgent

LiveAgent is an all-in-one customer support platform that packs a dense feature set at a competitive price point. It com...

All In One Open Source Budget Ticketing

8.3 Excellent

6

Kayako

Kayako is an established customer service platform offering a unified inbox for email, live chat, and social messages, c...

Customer Support Self Service Unified Inbox Established

7.8 Very Good

7

Freshchat

Freshchat, part of the Freshworks ecosystem, is a powerful, user-friendly chatbot platform that excels in omnichannel su...

Multichannel Customer Support Cloud Based Customer Engagement

7.5 Very Good

8

Tidio Lite

Tidio Lite is a more affordable option from the Tidio suite, offering live chat and basic AI-powered chatbots for e-comm...

Customer Support Ticketing System Live Chat

7.5 Very Good

9

SupportBee

SupportBee is a privacy-focused, simple email ticketing system built for small teams. It transforms a shared email inbox...

Simple Privacy Focused Customer Support Ticketing System

5.4 Fair

10

Chanty

Chanty is a simple, AI-powered team chat platform designed to boost productivity. It stands out by including a built-in...

Team Collaboration Customer Support Cloud Based Ticketing System

5.4 Fair

11

ServiceNow

ServiceNow has evolved from a simple IT ticketing system into a comprehensive enterprise service management platform. It...

Enterprise Workflow Automation Customer Support Cloud Based

9.6 Brilliant

12

Zendesk Suite

Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly...

Business Communication Modern AI

9.5 Brilliant

13

Zoho Desk Free

Zoho Desk Free is a powerful and feature-rich option for small businesses. It offers multi-channel support, including em...

Free Tier Small Business Cloud Based Knowledge Base

9.2 Brilliant

14

Zendesk Support Suite

Zendesk is a market-leading, omnichannel support suite that consolidates email, chat, voice, social, and messaging into...

Business AI Enterprise Automation

9.2 Brilliant

15

Pelican 150 Case

The Pelican 150 case is a lightweight and durable protective case designed for storing small electronics or documents. I...

Waterproof Lightweight Tactical Professional

9.0 Brilliant

16

HappyFox

HappyFox is a robust help desk software known for its powerful workflow automation and business rule engine. It provides...

Mid Market Workflow Automation On Premise Ticketing

9.0 Brilliant

17

Cerner Health Information Exchange

Cerners Health Information Exchange (HIE) solution facilitates the secure exchange of patient data across different heal...

Secure Enterprise Real Time Cloud Based

8.8 Excellent

18

MyChart

MyChart by Cerner is a patient portal that provides secure access to personal health information. It includes clinical i...

Data Security Data Analytics Telemedicine Patient Portal

8.8 Excellent

19

Hiver

Hiver is a unique solution that turns Gmail into a powerful collaborative help desk. It layers shared inbox management,...

Collaboration Workflow Automation Google Workspace Gmail Native

8.8 Excellent

20

BoldDesk

BoldDesk by Syncfusion is a modern, cloud-native help desk software with a clean interface, automation rules, a knowledg...

Affordable Automation SAAS Smb

8.7 Excellent