What are the key differences between Salesforce Essentials and ACT!?

Compare Salesforce Essentials and ACT! side by side on Lunoo to see detailed feature differences, AI scores, and expert analysis.

How are Salesforce Essentials and ACT! scored?

Salesforce Essentials has an AI score of 7.2/10 and ACT! has an AI score of 9.5/10. Scores are based on features, user satisfaction, and overall quality analysis.

Salesforce Essentials vs ACT! 2026 — Compared

Salesforce Essentials

ACT!

WINNER ACT!

ACT! edges ahead with a score of 9.5/10 compared to 7.2/10 for Salesforce Essentials. While both are highly rated in the...

Salesforce Essentials

7.2 Good

Software SAAS Get Salesforce Essentials open_in_new

emoji_events WINNER

ACT!

9.5 Brilliant

Accounting Get ACT! open_in_new

Salesforce Essentials From $25/user/month

payments

ACT! From $25/user/mo

psychology AI Verdict

ACT! edges ahead with a score of 9.5/10 compared to 7.2/10 for Salesforce Essentials. While both are highly rated in their respective fields, ACT! demonstrates a slight advantage in our AI ranking criteria. A detailed AI-powered analysis is being prepared for this comparison.

emoji_events Winner: ACT!

verified Confidence: Low

Ready to decide? Get ACT! arrow_forward

description Overview

Salesforce Essentials

Salesforce Essentials is the small business edition of the world's leading CRM, delivering core Salesforce power in a simplified, cost-effective package. It provides tools for account and contact management, lead tracking, opportunity management, and email integration. Key features include the Lightning platform for customization, a powerful mobile app, and access to the vast AppExchange marketpla...

ACT!

ACT! is one of the oldest contact management systems on the market. While it was once the standard for small business sales teams, it has struggled to transition effectively to the cloud-first, mobile-centric world. The interface is clunky, and the setup is often complex compared to modern, web-based CRM solutions. It is included here as a comparison point for legacy software that has failed to ke...