UserVoice Alternatives 2026 - Top Competitors Ranked

You're looking at alternatives to:

UserVoice

Help Desk SAAS Feedback Management Feature Request Product Roadmap Customer Insight

UserVoice is a feedback and support platform that combines help desk ticketing with robust tools for collecting, analyzing, and acting on customer feedback and feature requests. It includes a feedback forum, roadmap publishing, and insights dashboards. It targets product-led companies, especially Sa...

7.6 Good

apps Top UserVoice Alternatives

The top alternative to UserVoice in 2026 is Zendesk Guide with a score of 9.4/10, followed by HubSpot Service Hub (9.2) and Talkdesk (9.1).

Zendesk Guide

Zendesk Guide is a robust knowledge base solution integrated within the broader Zendesk suite. It offers advanced featur...

Enterprise SAAS AI Powered Support

9.4 Excellent

HubSpot Service Hub

HubSpot Service Hub provides live chat as part of its all-in-one CRM platform, specifically within the free 'Conversatio...

All In One SAAS Inbound Marketing Marketing Automation

9.2 Excellent

Talkdesk

Talkdesk specializes in unifying the voice and digital channels, making it a top choice for companies where phone suppor...

Cloud Enterprise AI Powered Customer Support

9.1 Excellent

Hiver

Hiver is a unique solution that turns Gmail into a powerful collaborative help desk. It layers shared inbox management,...

Collaboration Workflow Automation Google Workspace Gmail Native

8.8 Great

BoldDesk

BoldDesk by Syncfusion is a modern, cloud-native help desk software with a clean interface, automation rules, a knowledg...

Affordable Automation SAAS Smb

8.7 Great

Dixa

Dixa is a conversational customer service platform aiming to create lifelong customer relationships. It unifies voice, e...

Omnichannel Conversational Emerging Customer Lifetime

8.6 Great

Gorgias

Gorgias is a help desk built specifically for e-commerce merchants, offering deep native integrations with platforms lik...

Automation Ecommerce SAAS E Commerce

8.5 Great

Helpjuice

Helpjuice is a specialized knowledge base software that excels at deflecting support tickets through powerful self-servi...

Analytics Knowledge Base Self Service Knowledge Base First

8.4 Great

HubSpot Support

HubSpot Support is a SaaS solution designed to assist small business owners with their CRM and customer interactions. It...

SAAS Small Business Responsive CRM

8.4 Great

Help Scout

Help Scout is a customer-centric support platform beloved for its simplicity and elegance, with live chat functionality...

Simple Modern Team Collaboration SAAS

8.2 Great

Zoho Desk

Zoho Desk is a context-aware help desk solution part of the extensive Zoho business application suite. It leverages AI (...

Budget Friendly Automation AI Assistant SAAS

8.2 Great

Groove

Groove is a simple, email-based help desk designed for small businesses that want to provide great support without the c...

Affordable Small Business Knowledge Base Shared Inbox

7.9 Good

Kayako

Kayako is an established customer service platform offering a unified inbox for email, live chat, and social messages, c...

Customer Support Self Service Unified Inbox Established

7.8 Good

TeamSupport

TeamSupport is a B2B-focused customer support platform designed for software and technology companies. It goes beyond ti...

Enterprise B2B Customer Success Ticket Escalation

7.7 Good

OneDesk

OneDesk uniquely combines help desk ticketing with project management, requirements management, and roadmapping tools in...

Project Management Feedback Roadmapping Unified Platform

7.7 Good

UVdesk

UVdesk is an open-source help desk solution with a strong focus on e-commerce integrations, particularly for Magento and...

Community Ecommerce Open Source Self Hosted

7.6 Good

Deskpro

Deskpro is a highly customizable and API-first help desk platform available as cloud or on-premise software. It consolid...

Customizable Self Hosted API First Multi Channel

7.5 Good

Freshchat

Freshchat, part of the Freshworks ecosystem, is a powerful, user-friendly chatbot platform that excels in omnichannel su...

Multichannel Customer Support Cloud Based Customer Engagement

7.5 Good

Vision Helpdesk

Vision Helpdesk is a flexible platform offering cloud, on-premise, and hybrid deployment options. It supports multi-bran...

Cloud On Premise Itil Asset Management

7.4 Good

Spiceworks Help Desk

Spiceworks Help Desk is a completely free, ad-supported ticketing system designed primarily for IT support teams. It inc...

Free Community Small Business Ad Supported

7.3 Good

summarize Quick Comparison Summary

Alternative	Score	vs UserVoice	Action
Zendesk Guide Help Desk Enterprise SAAS AI Powered	9.4 Excellent	+1.8	Compare
HubSpot Service Hub Help Desk All In One SAAS Inbound Marketing	9.2 Excellent	+1.6	Compare
Talkdesk Help Desk Cloud Enterprise AI Powered	9.1 Excellent	+1.5	Compare
Hiver Help Desk Collaboration Workflow Automation Google Workspace	8.8 Great	+1.2	Compare
BoldDesk Help Desk Affordable Automation SAAS	8.7 Great	+1.1	Compare
Dixa Help Desk Omnichannel Conversational Emerging	8.6 Great	+1.0	Compare
Gorgias Help Desk Automation Ecommerce SAAS	8.5 Great	+0.9	Compare
Helpjuice Help Desk Analytics Knowledge Base Self Service	8.4 Great	+0.8	Compare
HubSpot Support Help Desk SAAS Small Business Responsive	8.4 Great	+0.8	Compare
Help Scout Help Desk Simple Modern Team Collaboration	8.2 Great	+0.6	Compare

See all Help Desk ranked by score

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help Frequently Asked Questions

What are the best alternatives to UserVoice?

The top alternatives to UserVoice in 2026 include Zendesk Guide, HubSpot Service Hub, Talkdesk, Hiver, BoldDesk. Each offers unique features and is objectively scored on Lunoo to help you compare.

How does UserVoice compare to its competitors?

Our AI-powered comparison system analyzes features, pricing, user reviews, and expert opinions to provide objective scores. UserVoice scores 7.6/10. Click any alternative above to see a detailed side-by-side comparison.

Is UserVoice worth it in 2026?

UserVoice scores 7.6/10 in the Help Desk category. We recommend comparing it with the 20 alternatives listed above to find the best fit for your needs.

What is the best free alternative to UserVoice?

Several alternatives to UserVoice offer free plans or free tiers. Check the alternatives listed above and visit their websites to compare pricing and free options.

Why should I switch from UserVoice?

Common reasons users look for UserVoice alternatives include pricing, specific feature gaps, better integration needs, or simply exploring newer options. Our objective scoring helps you compare without bias.

How many alternatives to UserVoice are there?

Lunoo currently lists 20 scored alternatives to UserVoice in the Help Desk category, ranked by our AI-powered evaluation system.

Which UserVoice alternative has the highest rating?

Zendesk Guide currently holds the highest rating among UserVoice alternatives with a score of 9.4/10.

Can I use Zendesk Guide instead of UserVoice?

Zendesk Guide is one of the top-rated alternatives to UserVoice. While they serve similar purposes in the Help Desk space, each has distinct strengths. Use our comparison tool above for a detailed side-by-side analysis.

What is the cheapest alternative to UserVoice?

Pricing varies among UserVoice alternatives. We recommend checking each alternative's website for current pricing. Many options in the Help Desk category offer free tiers or competitive pricing.

How are UserVoice alternatives ranked on Lunoo?

Lunoo uses an AI-powered scoring system that analyzes category fit, feature coverage, pricing signals, public reception, recency, and value to provide 0 to 10 scores. Rankings are updated continuously.

UserVoice vs Zendesk Guide: which is better?

UserVoice scores 7.6/10 while Zendesk Guide scores 9.4/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

UserVoice vs HubSpot Service Hub: which is better?

UserVoice scores 7.6/10 while HubSpot Service Hub scores 9.2/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

UserVoice vs Talkdesk: which is better?

UserVoice scores 7.6/10 while Talkdesk scores 9.1/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

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