What are the key differences between Hesk and Kayako Support?

Compare Hesk and Kayako Support side by side on Lunoo to see detailed feature differences, AI scores, and expert analysis.

How are Hesk and Kayako Support scored?

Hesk has an AI score of 7.3/10 and Kayako Support has an AI score of 9.4/10. Scores are based on features, user satisfaction, and overall quality analysis.

Hesk vs Kayako Support 2026 — Compared

Hesk

Kayako Support

WINNER Kayako Support

Kayako Support edges ahead with a score of 9.4/10 compared to 7.3/10 for Hesk. While both are highly rated in their resp...

Hesk

7.3 Good

Help Desk Software Get Hesk open_in_new

emoji_events WINNER

Kayako Support

9.4 Excellent

Help Desk Software Get Kayako Support open_in_new

Hesk Pricing not available

payments

Kayako Support From $25/user/month Free plan available

psychology AI Verdict

Kayako Support edges ahead with a score of 9.4/10 compared to 7.3/10 for Hesk. While both are highly rated in their respective fields, Kayako Support demonstrates a slight advantage in our AI ranking criteria. A detailed AI-powered analysis is being prepared for this comparison.

emoji_events Winner: Kayako Support

verified Confidence: Low

Ready to decide? Get Kayako Support arrow_forward

description Overview

Hesk

Hesk is a simple, lightweight help desk software written in PHP. It is designed to be easy to install and use, making it a great choice for small businesses or individuals who don't need the complexity of larger platforms. It includes all the basics: ticket management, a knowledge base, and email notifications. It is very fast and doesn't require a lot of server resources. If you want a no-frills,...

Kayako Support

Kayako Support is a comprehensive customer support ticketing system that offers robust features like live chat, knowledge base, and ticket management. It's ideal for businesses of all sizes looking to enhance their customer service experience. While it has a user-friendly interface, the initial setup can be complex.