What are the key differences between Hiver and Crisp?

Compare Hiver and Crisp side by side on Lunoo to see detailed feature differences, AI scores, and expert analysis.

How are Hiver and Crisp scored?

Hiver has an AI score of 8.8/10 and Crisp has an AI score of 8.3/10. Scores are based on features, user satisfaction, and overall quality analysis.

Hiver vs Crisp 2026 — Compared

Hiver

Crisp

WINNER Hiver

Hiver edges ahead with a score of 8.8/10 compared to 8.3/10 for Crisp. While both are highly rated in their respective f...

emoji_events WINNER

Hiver

8.8 Very Good

Help Desk Software Get Hiver open_in_new

Crisp

8.3 Very Good

Live Chat Software Get Crisp open_in_new

Hiver From $10/user/month Free plan available

payments

Crisp From $12/user/month Free plan available

psychology AI Verdict

Hiver edges ahead with a score of 8.8/10 compared to 8.3/10 for Crisp. While both are highly rated in their respective fields, Hiver demonstrates a slight advantage in our AI ranking criteria. A detailed AI-powered analysis is being prepared for this comparison.

emoji_events Winner: Hiver

verified Confidence: Low

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description Overview

Hiver

Hiver is a unique solution that turns Gmail into a powerful collaborative help desk. It layers shared inbox management, assignment, notes, SLAs, and automation directly onto the familiar Gmail interface. It requires Google Workspace. It is ideal for teams that live in Gmail and want to manage support emails without learning a new platform. Pricing is per user. It ranks well for its zero-learning-c...

Crisp

Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email marketing, and CRM features into a single, affordable product. It positions itself as a centralized hub for all business messaging, from website chat and WhatsApp to email and social media. Its key characteristic is its unified inbox that brings all these channels together, eliminati...

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info Details

Team Collaboration Collaboration Google Workspace Gmail Native Shared Inbox Simplicity Slack Integration Customer Support Ticketing Email Management Email Collaboration

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Hiver vs Crisp

Hiver

Crisp

psychology AI Verdict

description Overview

Hiver

Crisp

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