Best Best CRM Software In 2025

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In today's hyper-competitive business landscape, a robust Customer Relationship Management (CRM) system is the central nervous system of any successful organization. The best platforms have evolved far beyond simple contact databases into intelligent, AI-powered hubs that unify sales, marketing, and customer service. This list ranks the top 25 CRM solutions based on a comprehensive evaluation of their feature depth, user experience, scalability, integration ecosystem, and overall value. From...

0 Salesforce
Salesforce

Salesforce is the undisputed market leader and most comprehensive CRM platform, offering a vast ecosystem of cloud-based products. Its core...

9.8
Excellent
Best
1 HubSpot CRM
HubSpot CRM

HubSpot CRM is renowned for its exceptional user experience and powerful free core CRM, making it a top choice for growing businesses. It se...

9.6
Excellent
2 Microsoft Dynamics 365
Microsoft Dynamics 365

Microsoft Dynamics 365 is a formidable enterprise-grade CRM deeply integrated with the Microsoft ecosystem (Office 365, Teams, Azure). It co...

9.4
Excellent
3 Zoho CRM
Zoho CRM

Zoho CRM is a highly customizable and affordable platform part of the extensive Zoho One business application suite. It offers a wide array...

9.3
Excellent
4 Pipedrive
Pipedrive

Pipedrive is a sales-centric CRM built by salespeople, focusing on visual pipeline management and activity-driven selling. Its intuitive int...

9.1
Excellent
5 Freshsales (Freshworks CRM)
Freshsales (Freshworks CRM)

Freshsales, part of the Freshworks suite, is a modern, AI-powered CRM designed for high-velocity sales teams. It features an intuitive inter...

8.9
Very Good
6 monday sales CRM
monday sales CRM

monday sales CRM is built on the popular monday.com Work OS, offering a highly visual and customizable approach to CRM. It transforms the sa...

8.8
Very Good
7 Insightly
Insightly

Insightly uniquely combines CRM with project management, making it a strong choice for service-based businesses and B2B companies that need...

8.7
Very Good
8 SugarCRM
SugarCRM

SugarCRM is a flexible, open-platform CRM solution known for its strong customization capabilities and freedom from vendor lock-in. It offer...

8.6
Very Good
9 Nimble
Nimble

Nimble is a simple yet powerful 'Smart CRM' that excels at unifying contacts from various sources (email, social media, calendars) into a si...

8.5
Very Good
10 Keap (formerly Infusionsoft)
Keap (formerly Infusionsoft)

Keap is a leading all-in-one CRM, marketing automation, and payment platform built specifically for small businesses and entrepreneurs. It c...

8.4
Very Good
11 Copper
Copper

Copper is a CRM designed exclusively for Google Workspace (G Suite) users, offering deep, seamless integration with Gmail, Google Calendar,...

8.3
Very Good
12 Capsule CRM
Capsule CRM

Capsule CRM is a straightforward, easy-to-use CRM focused on visual pipeline management and contact history. It offers core features like co...

8.2
Very Good
13 Apptivo
Apptivo

Apptivo is an integrated suite of business apps centered around its CRM, offering tools for invoicing, project management, help desk, and mo...

8.1
Very Good
14 Agile CRM
Agile CRM

Agile CRM is an affordable all-in-one platform combining sales, marketing, and service automation. It includes contact management, email tra...

8.0
Very Good
15 Oracle NetSuite CRM
Oracle NetSuite CRM

Oracle NetSuite CRM is part of the NetSuite ERP/cloud business suite, offering deeply integrated CRM, ERP, and e-commerce capabilities. Its...

7.9
Good
16 Salesflare
Salesflare

Salesflare is an intelligent, automated CRM designed specifically for B2B companies. It focuses on minimizing manual input by automatically...

7.8
Good
17 Less Annoying CRM
Less Annoying CRM

Less Annoying CRM lives up to its name by offering an extremely simple, straightforward, and affordable CRM. It follows a flat-rate pricing...

7.7
Good
18 Zendesk Sell
Zendesk Sell

Zendesk Sell (formerly Base CRM) is a sales-focused CRM built for productivity, featuring a powerful built-in phone dialer, email integratio...

7.6
Good
19 Creatio
Creatio

Creatio (formerly bpm'online) is a powerful no-code platform for CRM and business process automation (BPM). It provides robust studios to mo...

7.5
Good
20 Bitrix24
Bitrix24

Bitrix24 is a vast, free-tier collaboration platform that includes a fully-featured CRM. Beyond contact and deal management, it incorporates...

7.4
Good
21 SuiteCRM
SuiteCRM

SuiteCRM is a popular, open-source fork of SugarCRM Community Edition, offering a fully-featured, self-hosted CRM solution. It provides sale...

7.2
Good
22 Really Simple Systems
Really Simple Systems

Really Simple Systems is a cloud-based CRM designed for small to midsize businesses seeking an uncomplicated, reliable system. It offers mod...

7.1
Good
23 Nutshell
Nutshell

Nutshell is a user-friendly, collaborative CRM built for B2B sales teams. It features an intuitive visual sales pipeline, automated email re...

7.0
Good
24 vtiger
vtiger

vtiger CRM is an open-source, all-in-one CRM solution encompassing sales, marketing, and support functionalities. It is available in both se...

6.8
Fair