swap_horiz Kayako Support Alternatives

Looking for alternatives to Kayako Support? Compare the top Help Desk Software options ranked by our AI scoring system.

You're looking at alternatives to:
Kayako Support

Kayako Support

Kayako Support is a comprehensive customer support ticketing system that offers robust features like live chat, knowledge base, and ticket management. It's ideal for businesses of all sizes looking to enhance their customer service experience. While it has a user-friendly interface, the initial setu...

9.4 Excellent

apps Top Kayako Support Alternatives

The top alternative to Kayako Support in 2026 is Zendesk with a score of 9.8/10, followed by Pega Platform (9.7) and Freshly.io (9.7).

1
Zendesk

Zendesk

Zendesk is widely recognized for its user-friendly interface and rapid deployment capabilities. It is a dedicated custom...

E Commerce Multi Channel Customer Support Cloud Based
9.8 Brilliant
2
Pega Platform

Pega Platform

Pega Platform is a powerhouse for organizations needing to manage complex, end-to-end customer journeys. It distinguishe...

AI Enterprise Automation Workflow
9.7 Brilliant
3
Freshly.io

Freshly.io

Freshly.io is a powerful customer support platform that offers advanced ticket management, knowledge base integration, a...

Helpdesk Customer Support Ticketing System Live Chat
9.7 Brilliant
4
Zendesk Support

Zendesk Support

Zendesk Support is a comprehensive customer service platform known for its robust ticketing system, extensive customizat...

Collaboration Helpdesk Customer Support Ticketing System
9.6 Brilliant
5
Gorgias Pro

Gorgias Pro

Gorgias Pro is a versatile customer support platform that shines in its integration with ecommerce platforms. It offers...

Ecommerce Customer Support Live Chat Ecommerce Support
9.6 Brilliant
6
OpenMRS

OpenMRS

OpenMRS is an open-source EMR software that supports interoperability and data sharing. It is designed to be flexible an...

Open Source Healthcare Data Interoperability Emr Software
9.5 Brilliant
7
Gorgias

Gorgias

Gorgias is a help desk built specifically for e-commerce merchants, offering deep native integrations with platforms lik...

Automation Ecommerce Customer Support Customer Service
9.5 Brilliant
8
Zendesk Guide

Zendesk Guide

Zendesk Guide is the industry standard for customer-facing knowledge bases. It integrates perfectly with the Zendesk Sup...

Enterprise Omnichannel Documentation Customer Support
9.5 Brilliant
9
HelpCrunch

HelpCrunch

HelpCrunch is an all-in-one platform that combines live chat, email marketing, and a help desk into a single, affordable...

All In One Affordable Automation SAAS
9.4 Excellent
10
Zendesk Suite

Zendesk Suite

Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly...

AI Enterprise Helpdesk CRM
9.3 Excellent
11
osTicket

osTicket

osTicket is a popular open-source ticketing system that can be downloaded and installed on your own servers for free. It...

Free Reliable Classic Customizable
9.3 Excellent
12
HubSpot Service

HubSpot Service

HubSpot Service is a customer support platform that enables small businesses to manage tickets, knowledge bases, and sel...

Helpdesk Customer Support Ticketing System Knowledge Base
9.2 Excellent
13
Pelican 150 Case

Pelican 150 Case

The Pelican 150 case is a lightweight and durable protective case designed for storing small electronics or documents. I...

Waterproof Lightweight Durable Storage
9.0 Excellent
14
Zoho Desk for Helpdesk

Zoho Desk for Helpdesk

Zoho Desk for Helpdesk is a customer support ticketing system that offers robust ticket management, multichannel support...

Multichannel Ticket Management Customer Support Ticketing Helpdesk Software
9.0 Excellent
15
Gladly

Gladly

Gladly takes a unique approach to helpdesk software by focusing on the customer rather than the ticket. In Gladly, all c...

Personalization E Commerce Retail Omnichannel
9.0 Excellent
16
PracticePanther

PracticePanther

PracticePanther is a legal practice management software that emphasizes automation to save attorneys time. It includes f...

Automation CRM Cloud Based Case Management
8.9 Very Good
17
Atlassian Jira Service Management

Atlassian Jira Service Management

Jira Service Management, from Atlassian, is a powerful help desk solution particularly well-suited for organizations wit...

Automation Knowledge Management DEVOPS Integration Incident Management
8.9 Very Good
18
Talkdesk

Talkdesk

Talkdesk is a powerful customer support platform designed for call centers and businesses with complex needs. It offers...

Customer Support Cloud Based Live Chat Call Center
8.9 Very Good
19
Hiver

Hiver

Hiver is a unique solution that turns Gmail into a powerful collaborative help desk. It layers shared inbox management,...

Team Collaboration Collaboration Google Workspace Gmail Native
8.8 Very Good
20
Freshworks Helpdesk

Freshworks Helpdesk

Freshworks Helpdesk is a cloud-based helpdesk software that provides tools for managing customer support tickets, incide...

Customer Support Ticketing System SAAS Product Helpdesk Software
8.8 Very Good

summarize Quick Comparison Summary

Alternative Score vs Kayako Support Action
Zendesk 9.8 +0.4 Compare
Pega Platform 9.7 +0.3 Compare
Freshly.io 9.7 +0.3 Compare
Zendesk Support 9.6 +0.2 Compare
Gorgias Pro 9.6 +0.2 Compare
OpenMRS 9.5 +0.1 Compare
Gorgias 9.5 +0.1 Compare
Zendesk Guide 9.5 +0.1 Compare
HelpCrunch 9.4 Same Compare
Zendesk Suite 9.3 -0.1 Compare

See all Help Desk Software ranked by score

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help Frequently Asked Questions

What are the best alternatives to Kayako Support?
The top alternatives to Kayako Support in 2026 include Zendesk, Pega Platform, Freshly.io, Zendesk Support, Gorgias Pro. Each offers unique features and is objectively scored on Lunoo to help you compare.
How does Kayako Support compare to its competitors?
Our AI-powered comparison system analyzes features, pricing, user reviews, and expert opinions to provide objective scores. Kayako Support scores 9.4/10. Click any alternative above to see a detailed side-by-side comparison.
Is Kayako Support worth it in 2026?
Kayako Support scores 9.4/10 on Lunoo, making it a highly-rated option in the Help Desk Software category. However, alternatives like Zendesk may better suit specific needs.
What is the best free alternative to Kayako Support?
Several alternatives to Kayako Support offer free plans or free tiers. Check the alternatives listed above and visit their websites to compare pricing and free options.
Why should I switch from Kayako Support?
Common reasons users look for Kayako Support alternatives include pricing, specific feature gaps, better integration needs, or simply exploring newer options. Our objective scoring helps you compare without bias.
How many alternatives to Kayako Support are there?
Lunoo currently lists 20 scored alternatives to Kayako Support in the Help Desk Software category, ranked by our AI-powered evaluation system.
Which Kayako Support alternative has the highest rating?
Zendesk currently holds the highest rating among Kayako Support alternatives with a score of 9.8/10.
Can I use Zendesk instead of Kayako Support?
Zendesk is one of the top-rated alternatives to Kayako Support. While they serve similar purposes in the Help Desk Software space, each has distinct strengths. Use our comparison tool above for a detailed side-by-side analysis.
What is the cheapest alternative to Kayako Support?
Pricing varies among Kayako Support alternatives. We recommend checking each alternative's website for current pricing. Many options in the Help Desk Software category offer free tiers or competitive pricing.
How are Kayako Support alternatives ranked on Lunoo?
Lunoo uses an AI-powered scoring system that analyzes features, user reviews, expert opinions, market presence, and value to provide objective 0-10 scores. Rankings are updated continuously.
Kayako Support vs Zendesk: which is better?
Kayako Support scores 9.4/10 while Zendesk scores 9.8/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.
Kayako Support vs Pega Platform: which is better?
Kayako Support scores 9.4/10 while Pega Platform scores 9.7/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.
Kayako Support vs Freshly.io: which is better?
Kayako Support scores 9.4/10 while Freshly.io scores 9.7/10 on Lunoo. The best choice depends on your specific needs. Use our detailed comparison tool for a full breakdown.

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