Best Live Chat

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Rankings are calculated based on verified user reviews, recency of updates, and community voting weighted by user reputation score.

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Best 1 Freshly.io
Freshly.io

Freshly.io is a powerful customer support platform that offers advanced ticket management, knowledge base integration, and automation tools. It's ideal for businesses of all sizes looking to streamlin...

9.5 Brilliant
2 Zendesk Support
Zendesk Support

Zendesk Support is a well-known customer support platform that offers ticket management, knowledge base, and live chat functionalities. It's suitable for businesses of all sizes but may have a steeper...

9.4 Excellent
3 Gorgias Pro
Gorgias Pro

Gorgias Pro is a versatile customer support platform that shines in its integration with ecommerce platforms. It offers live chat, ticketing, and knowledge base features, making it an excellent choice...

9.3 Excellent
4 Kayako Support
Kayako Support

Kayako Support is a comprehensive customer support ticketing system that offers robust features like live chat, knowledge base, and ticket management. It's ideal for businesses of all sizes looking to...

9.2 Excellent
5 Freshchat
Freshchat

Freshchat, part of the Freshworks ecosystem, is a powerful, user-friendly chatbot platform that excels in omnichannel support. It allows agents to manage conversations from WhatsApp, Facebook Messenge...

8.9 Very Good
6 Talkdesk
Talkdesk

Talkdesk is a powerful customer support platform designed for call centers and businesses with complex needs. It offers advanced features like AI-driven analytics and live chat, making it ideal for or...

8.8 Very Good
7 Supportly Pro
Supportly Pro

Supportly Pro is an advanced customer support platform that combines live chat, ticket management, and knowledge base functionalities. It's designed for businesses requiring a comprehensive solution t...

8.7 Very Good
8 LiveAgent
LiveAgent

LiveAgent is an all-in-one customer support platform that packs a dense feature set at a competitive price point. It combines a help desk ticketing system, live chat, a built-in call center, and a kno...

8.7 Very Good
9 Freshly Chat
Freshly Chat

Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and ticketing features, making it ideal for businesses looking to enhance their onl...

8.6 Very Good
10 GoLive by Shopify
GoLive by Shopify

GoLive by Shopify is a powerful live streaming tool that integrates seamlessly with the e-commerce platform. It offers high-quality video and audio, real-time chat features, and detailed analytics to...

8.6 Very Good
11 Gorgias
Gorgias

Gorgias is a help desk built specifically for e-commerce merchants, offering deep native integrations with platforms like Shopify, Magento, and BigCommerce. It centralizes support from email, social m...

8.6 Very Good
12 Crisp Chat
Crisp Chat

Crisp Chat is a live chat solution that helps businesses engage with customers in real-time. It offers advanced features like automated responses, team collaboration tools, and analytics to improve cu...

8.5 Very Good
13 Supportly Lite
Supportly Lite

Supportly Lite is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for ad...

8.5 Very Good
14 Gorgias Live Chat
Gorgias Live Chat

Gorgias Live Chat is a live chat tool designed for e-commerce businesses. It offers real-time customer support, order management, and analytics features to help improve the shopping experience. The pl...

8.5 Very Good
15 GetResponse
GetResponse

GetResponse is an all-in-one online marketing platform built around email marketing. It provides a comprehensive suite that includes email campaigns, marketing automation, landing pages, webinars, and...

8.5 Very Good
16 Gorgias Lite
Gorgias Lite

Gorgias Lite is a more affordable option from the Gorgias suite, offering live chat and basic AI-powered chatbots for e-commerce businesses. It's designed to be easy to use and integrates with popular...

8.4 Very Good
17 Supportly Free
Supportly Free

Supportly Free is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for ad...

8.3 Very Good
18 Drift Integration
Drift Integration

HubSpot integrates with Drift to improve live chat and customer engagement. This integration supports visitor identification, conversation tracking, and web presence optimization, making it easier for...

8.3 Very Good
19 Vonage Chat API
Vonage Chat API

Vonage Chat API is a chatbot and messaging platform that uses AI to provide personalized interactions. It offers businesses the flexibility to integrate chat capabilities into their existing applicati...

8.2 Very Good
20 Tidio Pro
Tidio Pro

Tidio Pro is a robust customer support platform that combines live chat, ticketing, and knowledge base features. Its known for its user-friendly interface and strong community support, making it acces...

8.2 Very Good
21 Supportly Basic
Supportly Basic

Supportly Basic is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for a...

8.2 Very Good
22 Crisp.io
Crisp.io

Crisp.io is a live chat and customer support platform that helps businesses engage with customers in real-time. It offers features like automated responses, team collaboration tools, and analytics to...

8.1 Very Good
23 Supportly Plus
Supportly Plus

Supportly Plus is an advanced customer support platform that combines live chat, ticket management, and knowledge base functionalities. It's designed for businesses requiring a comprehensive solution...

8.1 Very Good
24 Zopim
Zopim

Zopim is a customer support platform that offers live chat, ticketing, and knowledge base features. It's well-suited for businesses of various sizes but may not offer as many advanced functionalities...

8.0 Very Good
25 Supportly Enterprise
Supportly Enterprise

Supportly Enterprise is a high-end customer support platform that offers advanced live chat, ticket management, and knowledge base functionalities. It's designed for large businesses requiring robust...

8.0 Very Good
26 Freshly Support
Freshly Support

Freshly Support is a comprehensive customer support platform that offers ticketing, live chat, and knowledge base features. It's ideal for businesses of all sizes looking to streamline their customer...

7.9 Good
27 Supportly Starter
Supportly Starter

Supportly Starter is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for...

7.8 Good
28 Re:amaze
Re:amaze

Re:amaze is a modern help desk and live chat platform with a strong focus on e-commerce and direct-to-consumer brands. It combines email, chat, and social messaging with automation, a knowledge base,...

7.8 Good
29 Supportly Community
Supportly Community

Supportly Community is a free customer support platform that offers basic live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the n...

7.6 Good
30 Zammad
Zammad

Zammad is a modern, open-source help desk/ticketing system that can be self-hosted or used as a cloud service. It offers multi-channel support (email, chat, phone, social), a knowledge base, and autom...

7.6 Good
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