Best Ticketing System

HappyFox is a robust help desk software known for its powerful workflow automation and business rule engine. It provides a classic, feature-rich ticketing system alongside capabilities for asset manag...

HelpScout Plus is a powerful customer support tool that excels in email management and ticketing. It offers advanced automation features, making it ideal for businesses needing to handle complex workf...

Supportly is a powerful helpdesk solution that provides ticket management, live chat, and knowledge base functionalities. It's designed to streamline customer support processes and improve overall ser...

Kayako Support is a comprehensive customer support ticketing system that offers robust features like live chat, knowledge base, and ticket management. It's ideal for businesses of all sizes looking to...

Tidio Pro is a robust customer support platform that combines live chat, ticketing, and knowledge base features. Its known for its user-friendly interface and strong community support, making it acces...

SupportBee is a privacy-focused, simple email ticketing system built for small teams. It transforms a shared email inbox into a support queue with features like ticket assignment, internal comments, S...

ServiceNow is a comprehensive enterprise platform for IT service management and business process automation. It offers a wide range of tools to streamline operations, improve customer satisfaction, an...

Supportly Pro is an advanced customer support platform that combines live chat, ticket management, and knowledge base functionalities. It's designed for businesses requiring a comprehensive solution t...

SupportPal is a self-hosted help desk software that emphasizes white-labeling and customization. It offers ticket management via email and web forms, a knowledge base, department routing, and a client...

Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly into a broader ecosystem of ticketing, knowledge base, voice, and social messag...

Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and ticketing features, making it ideal for businesses looking to enhance their onl...

Freshly Support is a comprehensive customer support platform that offers ticketing, live chat, and knowledge base features. It's ideal for businesses of all sizes looking to streamline their customer...

HubSpot Service is a customer support platform that enables small businesses to manage tickets, knowledge bases, and self-service portals. It includes live chat, email support, and ticket management f...

Jira Service Management (JSM) by Atlassian is an IT service management (ITSM) platform built for both internal IT teams and external customer support, with a strong focus on developer collaboration. I...

Ganymede Pro is a more advanced customer support platform that offers enhanced ticket management, knowledge base, and live chat functionalities. It's designed for businesses with moderate needs but ma...

Freshworks Support is a comprehensive customer support platform that offers ticket management, knowledge base, and live chat functionalities. It's ideal for businesses of all sizes looking to streamli...

Freshly Ticketing is a ticketing system that integrates with Freshdesk, offering robust support for businesses of all sizes. It provides advanced ticket management features and a knowledge base to emp...

Supportly Lite is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for ad...

Eventbrite is a popular event registration and ticketing platform. While primarily used for events, it also offers tools for petition management and campaign creation. Its user-friendly interface and...

Zendesk is a robust customer support platform that supports multiple channels including email, chat, and social media. It offers a knowledge base feature to empower customers and agents with self-serv...

While Redmine is not a new entry, combining it with artificial intelligence (AI) features can significantly enhance its capabilities. Redmine is a robust project management and issue tracking system t...

UVdesk is an open-source help desk solution with a strong focus on e-commerce integrations, particularly for Magento and Shopify. It provides multi-channel support, a knowledge base, and community-dri...

Freshworks Helpdesk is a cloud-based helpdesk software that provides tools for managing customer support tickets, incident tracking, and knowledge base management. It offers features such as ticket ro...

Re:amaze is a modern help desk and live chat platform with a strong focus on e-commerce and direct-to-consumer brands. It combines email, chat, and social messaging with automation, a knowledge base,...

Supportly Free is a basic customer support platform that offers live chat and ticket management functionalities. It's suitable for businesses looking to provide initial support without the need for ad...

Freshworks Chat is a live chat software that can be integrated with Freshworks CRM and other ticketing systems. It allows businesses to provide real-time customer support, track conversations, and man...

HelpScout is a customer support tool that focuses on email and ticket management. It offers personalized communication features, advanced reporting, and integrations with e-commerce platforms like Sho...

Ganymede is a customer support platform that offers ticket management, knowledge base, and live chat functionalities. It's designed for small to medium-sized businesses looking for an affordable solut...

Ganeti is an open-source helpdesk and ticketing system designed for cloud infrastructure management. It offers a range of features for managing customer support inquiries, including incident tracking,...