Best Live Chat Software

Zendesk Suite is an omnichannel customer service powerhouse that integrates live chat (formerly Zendesk Chat) seamlessly into a broader ecosystem of ticketing, knowledge base, voice, and social messag...

LiveAgent Pro is a live chat software that offers real-time chat support, ticketing system, and responsive design. It provides advanced features such as automated responses and analytics, making it su...

Chatfuel is a popular chatbot builder that specializes in Facebook Messenger integration. It allows businesses to create interactive chatbots with drag-and-drop tools and AI-powered conversation flows...

Talkdesk is a powerful customer support platform designed for call centers and businesses with complex needs. It offers advanced features like AI-driven analytics and live chat, making it ideal for or...

Re:amaze is a modern help desk and live chat platform with a strong focus on e-commerce and direct-to-consumer brands. It combines email, chat, and social messaging with automation, a knowledge base,...

Pure Chat is an straightforward live chat solution primarily targeting small businesses and solo entrepreneurs who need an affordable way to engage website visitors. It provides unlimited chats and ag...

Chatbase is the simplest way to build a custom AI chatbot trained on your own data. You simply upload your documents or provide a website URL, and Chatbase creates a chatbot that can answer questions...

Freshly Chat is a live chat solution that integrates seamlessly with Freshdesk. It offers real-time customer support and ticketing features, making it ideal for businesses looking to enhance their onl...

Gorgias Live Chat is a live chat tool designed for e-commerce businesses. It offers real-time customer support, order management, and analytics features to help improve the shopping experience. The pl...

Crisp Polls integrates with live chat software, offering a seamless experience for users. It features responsive design and mobile optimization, making it easy to use across devices. Suitable for busi...

Live365 is a live chat software designed specifically for music streaming and social media engagement. It offers real-time chat features, analytics, and integration with popular social platforms. Perf...

Tidio is a popular, value-driven live chat and chatbot platform with a strong emphasis on e-commerce and small business affordability. It combines a user-friendly live chat interface with a powerful v...

Crisp Chat is a live chat solution that helps businesses engage with customers in real-time. It offers advanced features like automated responses, team collaboration tools, and analytics to improve cu...

LivePerson is a veteran enterprise messaging platform that has aggressively integrated conversational AI into its core. It specializes in facilitating large-scale, asynchronous messaging conversations...

HubSpot Service Hub provides live chat as part of its all-in-one CRM platform, specifically within the free 'Conversations' inbox. This chat tool is deeply integrated with HubSpot's free CRM, marketin...

Olark is one of the original pioneers of live chat software, founded in 2009, known for its reliability, strong focus on customer relationships, and extensive customization options via its API. It pro...

Crisp is an all-in-one customer communication platform that bundles live chat, a shared team inbox, chatbots, email marketing, and CRM features into a single, affordable product. It positions itself a...

Bold360 is a conversational AI platform that combines chatbot technology with live chat capabilities. It leverages NLP to understand user intent and provides tools for building personalized conversati...

Zoho SalesIQ is a live chat and chatbot platform integrated with Zoho CRM. Agencies using Zoho CRM can leverage it to engage website visitors, qualify leads, and provide customer support. It offers a...

Plivo Chat is a voice and chat solution that offers real-time communication capabilities through APIs. It provides features such as real-time chat, voice calls, and integration with popular messaging...

PureChat is a straightforward, no-frills live chat software designed for simplicity, ease of use, and affordability. It focuses on doing the basics well: providing a reliable chat widget for your webs...

Tawk.to stands out as a completely free live chat solution, making it an attractive option for small businesses and startups. It offers a range of features including chat history, mobile responsivenes...

Zopim Classic is the older version of Zendesk's live chat offering. While still functional, it lacks the features and integrations of newer platforms and is considered a legacy product. It's a basic o...

kommunicate is a platform that combines live chat, chatbot, and knowledge base functionalities. Agencies can use it to provide comprehensive customer support solutions for their clients. It offers a v...

LiveChat Software is a veteran, high-performance live chat solution focused squarely on speed, sales conversions, and agent efficiency. Launched in 2002, it's one of the most established dedicated cha...

Crisp.io is a live chat and customer support platform that helps businesses engage with customers in real-time. It offers features like automated responses, team collaboration tools, and analytics to...

Zoho Chat is a live chat software that offers real-time chat support, ticketing system, and integration with popular CRM systems. It provides advanced features such as automated responses and analytic...

BuddyBoss is a WordPress plugin that transforms a standard WordPress site into a powerful community platform. It offers features like member profiles, activity feeds, group creation, and customizable...

Tidio LiveChat offers a combination of live chat and chatbot functionality. The free plan includes basic chatbot features and limited live chat operators. Its a good option for small businesses needin...